Shipping Policy

Last Updated: June 2026

Thank you for shopping with Lush Lumina. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information regarding order processing, shipping times, and delivery.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days

• Canada: 7–15 business days

• United Kingdom: 5–12 business days

• Australia: 7–15 business days

• Europe: 7–15 business days

• Other International Destinations: 10–20 business days

Delivery times are estimates and may vary depending on your location, customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping rates, if applicable, will be displayed at checkout before your order is finalized.

From time to time, Lush Lumina may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Lush Lumina is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping addresses provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, delivery delays may occasionally occur.

If your package appears lost or significantly delayed, please contact our support team and we will do our best to assist you.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the item and packaging so we can review the issue and provide assistance.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your local government.

These charges, if applicable, are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Lush Lumina
Website: lushlumina.store
Email: support@lushlumina.store

We appreciate your business and thank you for choosing Lush Lumina.